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Your most asked questions about orders, shipping, returns, and more.
FAQs
Frequently asked questions
Yes, we have a site located in Retford with over 200 Sofa’s in stock and available for viewing, no appointment needed just pop in!
We are open from Monday-Saturday 10am to 5pm.
Unit 19,20,21
Chancery Lane,
Retford
DN22 6DF,
We aim to deliver our products within 10 working days from when the order placement. In This Time Frame it being thoroughly checked over & photos can be provided & then sufficiently wrapped & delivered to your home.
See more Information here.
Yes, all our products are new, Although most of our stock will be new out the packaging, some will have, minor marks or faults but this will be stated in the descriptions and photos so you get an understanding before purchasing.
Designer Label means it is a high street brand without the high street price.
We do accept returns within 30 days please review our terms.
We are pleased to bring our new friends at Loxa Insurance on board who offer a comprehensive warranty service for all of our products.
Visit the warranty section for more information.