Returns

2PinkFlamingoes Ltd’s Return Policy

Last Updated: 17-9-2025

Thank you for choosing 2PinkFlamingoes Ltd We want you to be completely satisfied with your purchase, and this policy outlines how to return or exchange your items.

Return Window

• You have 30 days from the date of purchase/delivery to return eligible items.

Eligibility for Returns

• Items must be returned in their original, unused, and undamaged condition.
• All original tags and packaging must be included.
• A valid proof of purchase (e.g., receipt or order number) is required.

Non-Returnable Items

• The following items are not eligible for return: Customized Good, Unsealed Mattresses and perishables

How to Initiate a Return

1. Contact Us: To start a return, please email us at 2pinkflamingoesfurniture@gmail.com

1. Provide Details: Include your order number and the reason for your return.

1. Follow Instructions: We will provide you with a return shipping label and specific instructions on how to send your item back.

Refunds and Exchanges

• Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed and a credit will be automatically applied to your original method of payment within 5 business days.
• We also offer exchange for a different product / store credit as an alternative.

Shipping Costs

• Customers are responsible for return shipping costs unless the item was defective or incorrect.
• Return shipping costs are non-refundable.

Contact Us

• If you have any questions about this policy or your return, please contact customer service at 2pinkflamingoesfurniture@gmail.com