Terms and Conditions
The following terms and conditions (the “Terms”) shall govern and be the binding contract between www.2pinkflamingoes.co.uk and its users. 2Pinkflamingoes Ltd owns and operates the site: www.2pinkflamingoes.co.uk .
You are hereby confirming that you have read, understood and agreed to be bound by these terms by using this site.
Intellectual Property
All content on the site, including but not limited to text, images, logos, documents or downloadable files is the property of 2pinkflamingoes Ltd and its creators and is protected by copyright and other intellectual property laws.
Sale Of Goods
The sale of the goods is governed by these Terms and they are available on our site.
The following goods are available on our Site:
- Hard Furnishings
- Soft furnishings
- Sofas, Chairs & Armchairs
- Accessories
We have a legal obligation to supply goods that match the description of the goods listed on our site.
These Terms apply to all the goods listed on our site at the time you access it. This includes items listed out of stock. All information, descriptions, images or content that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase from our site at your own risk.
We reserve the right to modify, reject or cancel your order for any reason including but not limited to product availability, pricing errors or order errors. If we cancel your order after your payment has been processed, you will receive a full refund to your original payment method within 2 business days. You are responsible for monitoring your payment instrument to verify the receipt of the refund. If you have any issues with the refund process please contact us at: 2pinkflamingoesfurniture@gmail.com.
Payments
The Following payment methods are accepted on our site:
- Credit Card
- Debit Card
By providing your payment information, you authorise us to charge your chosen payment method for the purchase price of goods or services, including applicable taxes and fees. We employ industry-standard security measures to protect your payment information. If you believe an unauthorized charge has been made to your account, please contact us.
If we believe has violated any law, these Terms and Conditions, or out policies, we reserve the right to cancel or reverse your transaction. Examples of payment violations include, but are not limited to, fraudulent charges, unauthorized use of payment method, or chargebacks. We may notify you before taking action, but we are not obligated to do so. If you believe your transaction was cancelled or reversed in error, please contact us.
Shipping and Delivery
When goods are purchased from our site, one of the following methods will be used to deliver those goods.
- Customer Courier
- Courier
- Collect from depot
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. While we strive to meet delivery times, unforeseen circumstances may cause delays. Please note that delivery times do not include weekends or public holidays. If a delivery attempt fails we may charge a redelivery fee. The risk of loss or damage passes to you upon delivery.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. You are responsible for ensuring the delivery address is correct. Providing incorrect or incomplete information may result in delays, additional charges, or the inability to deliver your order. It is your responsibility to notify us of any address changes before your order is shipped.
Right to Cancel and Receive Re-imbursement.
Customers that live in the UK and European Union have the right to cancel their contract to purchase from us goods within 14 days without providing any notice. The cancellation period shall end as follows:
- The cancellation period ends 14 days from the day you, or someone you nominate, receives the last item in your order. An order is considered a single order if all items are delivered together or within a reasonable timeframe.
- The cancellation period ends 14 days from the day you, or someone you nominate, receives the last item in your order. An order is considered a single order if all items are delivered together or within a reasonable timeframe. If the items in your order have significantly different delivery dates, you have 14 days from the delivery of each item to cancel the specific item.
- The cancellation period of items delivered regularly over a defined period ends 14 days after receiving the first item.
To exercise your right to cancel, you must inform us of your decision to cancel unequivocally by email at 2pinkfalmingoesfurniture@gmail.com or by post at Unit 19,20,21 Chancery Lane, Retford, DN22 6DF. Your cancellation notice should include your name, order number and contact details. We will confirm the receipt of cancellation notice in writing.
Cancellation right shall not apply in the following circumstances:
- Goods or services where the price is dependant on fluctuations in the financial market we cannot control and which occur after the conclusion of the contract. For example, this this may apply to financial instruments, cryptocurrencies or commodities.
- Custom or personalised goods.
- Goods that will deteriorate or expire rapidly.
Effects of Cancellation
If you cancel your contract with us and goods have already been sent to you, than you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for packaging the goods securely and handing them over to the courier. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit.
If you cancel your contract with us, we will reimburse you for all payments received. Please note that we may reduce your reimbursement to reflect any decrease in the value of the goods caused by your handling of them beyond what is necessary to inspect their nature, characteristics and function.
We will provide a full refund withing 14 days of receiving the returned goods or proof of return. If no goods were supplied, you will receive a refund within 14 days of cancellation notice.
We will make the reimbursement using the same form of payment as you used for the initial payment unless you expressly agree to an alternative method. You will not incur any fees because of the reimbursement. We aim to process your reimbursement within 14 business days of receiving the returned goods or confirmation of your cancellation. In the case of international transactions, any currency exchange fees will be borne by us.
Cancellation or Reimbursement rights are not affected by any return or refund policy we may have.
Refunds
Refunds for goods
Refund requests must be made within 14 days after the receipt of your goods.
We accept refund request for goods sold on our site for any of the following reasons:
- Goods are Broken
- Goods do not match description
- Goods are the wrong size
Consumer Protection Law
Your statutory rights as a consumer are protected by applicable laws, including but not limited to the Sales of Goods Act 1979 and the Consumer Rights Act 2015 (or equivalent legislation in your jurisdiction). These terms and conditions do not affect your legal rights. In the event of conflict between these Terms and Conditions and the law, the law will prevail.
Limitation of Liability
2Pinkflamingoes Ltd, its officers, directors, employees and agents shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of or in connection with your use of the Site or its contents. This includes, but is not limited to, damages for loss of profits, loss of data, or business interruption.
Indemnity
You agree to indemnify and hold harmless 2Pinkflamingoes Ltd, its officers, directors, employees and agents from and against any and claims, damages, liabilities and expenses (including reasonable attorney fees) arising out of or in any way connected with your use of Site or violations of these Terms and Conditions.
Applicable Laws
These Terms and Conditions are governed by the laws of the Country of England
Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions.
Changes
We may modify the Terms and Conditions from time to time to reflect changes in our business or legal requirements. We will notify you of any changes by email or posting a notice on our site. The revised Terms and Conditions will become effective after the notification date. By continuing to use our site after the effective date, you agree to be bound by the revised terms and conditions. If you do not agree to the new Terms and Conditions you may terminate your use of the Site.
Contact Details
If you have any questions or concerns, please contact us in the manner that follows:
Email: 2pinkflamingoesfurniture@gmail.com
Post:
Unit 19,20,21
Chancery Lane
Retford
DN22 6DF
We can also be contacted through the feedback form on our site.
Effective date: 31/7/2025